In this blog, we'll be talking about the The Rule of 1%  to increase your ultimate customer experience.  But, before you can do this there are two things you must strive for excellence in or it will never work.  If don't correctly, you experience a huge increase in business over time so read on and enjoy!

One of the latest sayings that floated around for awhile that I caught on to at the last minute was a "hot mess"  Now a “hot mess” has many different meanings that I've learned, but the "hot mess" that I'm writing about is when something blows up in your face.  Or a situation that makes you look bad.  If you find yourself in a "hot mess" make sure you get over yours, because it’s not as worst as it seems.

If anyone knows me or has met me, knows I love talking to people anywhere.  I always learn something interesting when I talk to people. And in this blog, I'm gonna talk about how to get over any situation you make face that gets you down, so read on and enjoy!

​My morning schedule has changed many times over the past couple of years. Some things were experimental, some things I just got bored of (which is dangerous, because if you’re not looking to inspire yourself in morning so you can look forward to waking up- you likely won’t), but for the most part any change in my morning schedule has been because of my evolving and ever growing spiritual journey.

So this video I will be talking about my own personal morning rituals, all of which I’ve now done personally for an extended length of time and can heavily vouch for. Understand that I don't do anything that doesn't resonate with my spiritual, nor do I beat myself up if I'm not consistent.  I believe that everything we do is always on time, so listen to this video and enjoy!

It’s a feeling of heaviness deep within you.  You try to ignore it, but you can’t.  Dread and discouragement gradually seep into your thoughts.  Fear and apprehension soon follows, until you are completely paralzyed to take action, and your defeated before you even try.

I feel just like this when I start a new project or tackle something that I've been trying to accomplish.

It makes me want to curl up into a ball and cry.  I feel lost and alone and my heart races and I my mind starts wandering and thinking about everything I percieve will happen and I feel like I want to give up.  I want to fall on my bed and bury my face in a pillow.  But that doesn’t work, because the sinking feeling in the pit of my stomach doesn't allow me to sleep.

Fear is terribly painful on so many levels. so in this blog I'm going to talk about how I approach my fears and want to personally challenge you to do the same, so read on and enjoy!

​Failing doesn’t always mean you’re out of the game. Sometimes you have to look at the bright side of failure and learn from it. Let’s take a look at some famous failures and how these people, and the work they produced, achieved astounding successes.

​Most people never achieve their goals because they often quit just when they're on the verge of reaching their dream.   Let's face it if you don’t stretch yourself outside your comfort zone - it's over and nothing changes. 

Those who fail sometimes quit pursuing their goals.
Those who quit always fail. 
Those who succeed stretch themselves to new levels of success sees failure as experience to bring them closer to their goals.  
Those who stretch themselves almost always succeed. 

Succeeding isn't about doing the same thing over and over again and hoping for a different result.  That's insanity. 

By never giving up you continue striving toward your goals - but you have to stretch yourself - try something different in order to get a different result.  Always look for a solution and be open to opportunities no matter how small and insignificant you think they may be.  So this blog is about maintaining a strong mindset in order to achieve your goals so read on and enjoy!  

​2015 is coming to a close.  We are in December already.  Man!  Where did the time go?  If you are like me, December is a month of assessment and planning new projects, challenges, and goals for the coming year.  

When you sit down to make that list this year, ask yourself:

• Am I doing what I love?
• Am I passionate about what I am doing now?
• Does my Sunday night feel just like my Friday night?

If the answer is no, then NOW is the time to stretch yourself and make a change - a change for you.

​In the last post we talked about how to figure out what your customers want out of a positive shopping experience. Today we’ll talk about the concept of Deliver +1 and how this concept can take your customer service to the next level. I've decided to split up this post so the next one will cover the 1% Rule.

​You can stretch yourself and enjoy greater success and happiness in every area of your life when your mind and subconscious mind are mentally fit. Keeping your mind free of wandering negative thoughts will keep you focused on the task, eliminate fears by taking action, and reinforce your beliefs that you can accomplish whatever you set out to do.

So how do you get your mind and subconscious mind in shape?  Well, I'll explain just how to do this in today's blog, so read on and enjoy.

In my last business post (Shh...I have a secret 27 Jul 2015) I talked about the first secret to building a solid customer service plan and how to decide what your vision is. 

In today's blog I'm going to talk about the second secret to turn your satisfied customers to raving fans. You must know what your customers want. Know who your customers are and you will know better how to serve them. Demographics are really important here. An upper-class woman in her 30’s is going to have completely different expectations than a working class man in his 50’s.  So read on and enjoy!

In this blog I'm going to talk about the single most important principle I’ve learned that has changed my life more than anything else.  It is the principle of stretching:  Stretching is the act of doing something that you know is good for you and/or good for others and it scares you.  So read on and enjoy!

Never give up.  Once you give up it's over. When you give up you automatically fail. 

You can't give up on your goals. Believe in yourself and believe that you can and will succeed. Keep trying. Keep stretching yourself by doing different things to achieve your goals. Most people never achieve their goals because they often quit just when they're on the verge of reaching their dream. 

Let's face it if you give up - it's over and nothing changes. 
Those who quit always fail. 
Those who succeed never give up. 

I know some of you will say: "Ron, I haven't given up. I've been trying for years and nothing has changed. I keep trying and nothing works. I simply can't go on anymore."

Succeeding isn't about doing the same thing over and over again and hoping for a different result. That's insanity. 

By never giving up, you continue striving toward your goals but you have to always try something different in order to get a different result. Always look for a solution. 

And in today’s blog I'll show you how and why you need to stay committed to your goal why you should never give up and how to keep the momentum going so you reach or surpass your goals.

Read on and enjoy! 

Negative thoughts can and will destroy your life!

A mind filled with negative thoughts will make you feel miserable, inadequate and will lead you to failure after failure no matter how hard you try to succeed.

If you have a pattern of negative thinking you'll be in debt and end up in destructive or negative relationships. If you want to succeed, enjoy happiness and live a life of abundance, and prosperity - you have to eliminate any negative thinking, and negative beliefs.

You'll also have to replace those negative thoughts with positive thoughts that allow you to succeed and enjoy life. While this may sound challenging, it's a lot easier than you think and in today's blog I'm going to outline just how you can eliminate negative thinking and begin creating the life you want in a few simple steps.

What does it take to live a successful life?

It takes balance and organization.
It implies you're following your passion.
It means you spend time doing things you enjoy.
It forces you to focus on what's truly important...

... making sure you achieve what you need to achieve!

Here's a simple tip to help you change your focus to help make your life as successful as it can possibly be....

2015 is fast coming to a close, we’re in August already.  Man! Where did the time go?  If you’re like me, August is a month of litmus testing to see how far I am with the goals I’ve set and celebrate the small successes and the experiences so far.  

When you sit down to look at your list ask yourself, am I still doing what I love?  Am I passionate about it?  Does my Sunday night feel just like your Friday night?  If the answer is not, then NOW is the time to stretch yourself and make a change – a change for you.

It doesn’t have to be a major change; you can take small steps, but now is the time to start moving and acting upon it.  The only thing you need to ask yourself now is, Why not?

You are more successful than you think...
DID YOU KNOW THAT?
Right now you just don't realize it. 
Most people don't realize just how successful they are, because they choose to focus on their failures.
But if you focus on success, you'll attract more success. 
Why? 

In the The Corporate Puzzle post we talked about the first three of the 7 specific areas you need to consider if you decide to franchise your business.  In the franchise prototype process there are seven areas that you need to be clear and definite. Here are all seven again:

1. Primary Aim
   
2. Strategic Objectives
   
3. Organizational Strategy
   
4. Management Strategy
   
5. People Strategy
   
6. Marketing Strategy
   
7. Systems Strategy
   

These 7 areas will fine turn your plan for the ultimate level of success. Today we are going to cover the last four.

If you are ready to start living and creating the life you want take a look at your current situation and ask yourself what's wrong with the very moment that you are in. You should find nothing wrong in the present moment and let's face it you can't turn your mind off from thinking about things you want to achieve and have doubts and worries, but you can start thinking differently, so here are some rules to help you STRETCH yourself to achieve your goals

In order for you to succeed you have to be consistent in your actions based on your goals or dreams you want to achieve.  Staying persistent allows you to not accept obstacles that come in your way or ideas that run into dead-end.  So in this blog, I’m going to give you four tips on how to stay persistent so you’ll be consistent and move forward in your path to success.